Contact Lens Supply Reviews

The return process was fine, nothing too dramatic there. The refund, however, apparently decided to take a little vacation before showing up. It did come through eventually, so there’s that.

I don’t know, these just didn’t feel like the lenses I usually buy. Like, right away I was kind of second-guessing them, and then the packaging seemed a little off too, not totally obvious but enough that it made me wonder. I can’t prove anything, so I don’t want to say for sure, but I really didn’t feel confident they were authentic. Probably won’t order these again.

I tried checking out, but my payment kept failing for no clear reason, and then my cart reset twice. After dealing with that, I just gave up. The whole thing made me feel like a ticket number instead of an actual customer trying to buy something.

I was disappointed because the lenses that arrived were not my prescription at all. I checked them as soon as I got the package, hoping everything would be correct this time, but they were clearly wrong and definitely not what I ordered. It’s frustrating to have to deal with this again, especially when you’re expecting something you actually need to be able to see properly

The delivery has been such a mess... it’s been two weeks and I’m still sitting here waiting for my order. Not great

They verified my prescription fast, and I literally only had to wait a little bit.

My first impression was that the prices seemed a bit high, and that feeling didn’t really change after looking through everything. Once I added it all up, it just didn’t feel like I was getting enough to justify the cost. Nothing really stood out as special enough to pay extra for, so next time I’ll probably compare a few other places before buying.

I’m kind of confused by how slow the shipping was. My order took much longer than I thought it would, and the tracking barely seemed to move for days. I kept checking it, thinking maybe I was missing something, but nothing really changed. I ended up having to buy lenses somewhere else in the meantime, which was frustrating.

The packaging was bad. The box arrived all smashed up, and even the lens packs looked like they’d been bent. I mean, who wants to use something that shows up looking damaged? Definitely not ordering again

I tried to reorder my lenses and, to be fair, it wasn’t a huge hassle or anything. It just took more clicks than I expected, which made the process a little annoying. Not terrible, just kind of frustrating when I thought it would be quicker

I ordered from contactlens-supply.com and ended up having to reach out about my delivery info. To be fair, they did get back to me and the person who replied was polite, so I appreciated that. It just took a couple of days, which felt a little slow when you're waiting on something you need. In the end, their answer helped, so I wouldn’t call it a bad experience. I just think good customer service should include keeping people informed in a timely way. Faster replies would make a big difference.

I ordered my usual lenses because the website very clearly said they were in stock, which I foolishly assumed meant they were actually available. A few days later, I was told they were out of stock and would take much longer to arrive, so that was a fun little surprise.
Pretty frustrating since I needed them soon. It would be great if they could just say something isn’t available before taking the order, but I guess that’s asking a lot. I won’t be using them again.

I was able to find my lenses without too much hassle, so the site does get the job done. That said, a few pages loaded slowly and the overall layout feels a little outdated. Checkout was mostly simple, but there were a couple of spots where the instructions could’ve been clearer. It wasn’t a terrible experience, but it definitely wasn’t the smoothest either. Hopefully they take the feedback seriously, some kind of discount or credit would be appreciated for the inconvenience.